2005 Annual Report prepared by Kasey N. Pelphrey,
Advertising and Communications Manager.
Our Vision
Uncommon Commitment
to Service and Solutions
Our Mission
To Enrich the Lives of Our
Customers, Our Employees and Our Shareholders
Through Uncommon Service and
Effective Financial Solutions
Our Critical
Success
Factors
Kaizen (Continuous Improvement)
Employee Enablement
Effective Communication
Retail Orientation
